Hi, welcome to Bookey. Today we’ll unlock the book Crucial Conversations: Tools for Talking When Stakes are High.
When people first hear the term “crucial conversation,” it may conjure up images of Apple and Google’s lawyers fighting a patent dispute in court, or politicians from various countries gathered at a round table in Geneva to hold an international conference. Although discussions like these indeed have a wide-sweeping impact, they’re not the subject of this book. The crucial conversations we’re referring to are interactions that everyone experiences. They’re the day-to-day conversations that affect your life, such as the following scenarios: Imagine that you are facing harassment from your boss, and if you choose to tolerate it, he will continue; if you fight back, the next day, he may fire you for walking into the office with your left foot first. Or at home, imagine that your spouse intentionally or unintentionally alienates himself or herself from you. If you choose to let the situation escalate to a cold war, then your marriage will be on the rocks. But if you fight back, it may just make your spouse withdraw even more. These situations are actually crucial moments in our lives, and the result of these conversations will have lasting positive or negative effects, leaving a huge impact on the quality of our lives. Unfortunately, most people do not handle crucial conversations in the right way. In this case, the book Crucial Conversations: Tools for Talking When Stakes are High proposes two principles: clarify what you really want and create a safe atmosphere that helps us seize every crucial moment in our lives.
This book is co-authored by a team of four authors. Kerry Patterson did doctoral work in organizational behavior at Stanford University. He is a recipient of the 2004 William G. Dyer Distinguished Alumni Award from Brigham Young University’s Marriott School of Management. Joseph Grenny has been a senior consultant in the field of corporate change research for more than 30 years. He is also a co-founder of a non-profit organization, which works to eradicate poverty around the world. Ron McMillan, an acclaimed speaker and senior consultant, is the co-founder of the Covey Leadership Center, where he serves as Vice President of Research and Development. Al Switzler is on the faculty of the Executive Development Center at the University of Michigan and has helped dozens of Fortune 500 companies. After 20 years of research involving more than 100,000 people around the world, the team selected a group of great conversationalists, analyzed their common characteristics and behaviors in crucial conversations, and narrowed down a set of effective methods, which are the basis of this book.
Next, we’ll introduce the book in three parts.
Part one: The purpose of mastering crucial conversations
Part two: The first principle of crucial conversations: focus on what you really want
Part three: The second principle of crucial conversations: create safe environment.
This app is perfect for the avid reader. I read at least 10 books a week so I often download with this app don't have to worry about finding correct format because this app lets you read all of them. It is truly a pleasure to read my books on this. Would give more stars if I could!
Very good but if I could read PDFs like epub's that is, in horizontal manner it would have been great.
No ads or pop-ups. It has a lot of unessesary U.I. and drains your battery. However, it gets the job done and you can read various formats. It could be minimized and made a little more efficient.
Has good potential, and thanks for adding a Search capability. Now, please add looking up a selected word in a linked dictionary (or, even better, build one in). Thanks!